TRUSTFORD has appointed Stuart Cresswell as service director with responsibility for the group’s aftersales operation.
Stuart brings a wealth of experience to the role, having spent over 18 years within the automotive sector. He joins TrustFord from the Lookers Group, where he was responsible for the Volkswagen division, prior to which he was group aftersales development manager with Benfield Motor Group.
Wholly owned by Ford Motor Company and operating as an independent dealer group with its own board of directors and operating strategies, TrustFord is part of the Ford Retail Group which also owns and operates TrustFirst Parts.
TrustFord operates a network of 65 dealership sites throughout the UK and Channel Islands, employing 3,300 staff.
On his appointment, Stuart commented: “TrustFord has become synonymous with operational excellence and for providing its customers with something unique. TrustFord continuously encourages its colleagues through its positive culture to deliver success. I look forward to joining and working with the aftersales team to driving its success further.”
Operations director John Leeman said: “Stuart is joining us at a very exciting time for our business with a new set of challenges and objectives. We are delighted to welcome him to the TrustFord family and look forward to working with him.”